I’ve been a loyal National City Bank customer for nearly thirty years. I’ve liked their service, I’ve been happy with their rates, heck, I went to school with the former CEO’s kid. Many friends have worked for them.
But they were taken over by PNC. For the past couple of months, their standards have changed. Oh, the young guy in the Lakewood branch where I buy my cashier’s cheques is still on the ball and friendly. The branch manager in my home branch, though, is treating me with thinly-veiled contempt. Errors are made. Funnily enough, they are always errors in the bank’s favour, and I cannot get a satisfactory resolution.
Frankly, National City now sucks. Can anyone recommend one? The best one I’ve ever had to deal with was the First National Bank of Damariscotta, where I have an account, but the closest branch is in Wiscasset. And Wiscasset traffic is a bear on Rte 1. I’d be interested in hearing suggestions. I want a checking account, a savings account, I want to transfer the house note, and pleasant, friendly service.