William The Coroner’s Forensic Files

Thursday, 10, September, 2009

Bank Bleg

Filed under: People who need pianos dropped on them,Uncategorized — williamthecoroner @ 20:49

I’ve been a loyal National City Bank customer for nearly thirty years. I’ve liked their service, I’ve been happy with their rates, heck, I went to school with the former CEO’s kid. Many friends have worked for them.

But they were taken over by PNC. For the past couple of months, their standards have changed. Oh, the young guy in the Lakewood branch where I buy my cashier’s cheques is still on the ball and friendly. The branch manager in my home branch, though, is treating me with thinly-veiled contempt. Errors are made. Funnily enough, they are always errors in the bank’s favour, and I cannot get a satisfactory resolution.

Frankly, National City now sucks. Can anyone recommend one? The best one I’ve ever had to deal with was the First National Bank of Damariscotta, where I have an account, but the closest branch is in Wiscasset. And Wiscasset traffic is a bear on Rte 1. I’d be interested in hearing suggestions. I want a checking account, a savings account, I want to transfer the house note, and pleasant, friendly service.

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9 Comments »

  1. I’ve been a customer of a “monster mega bank” (as Clark Howard calls them) since 1984. I’m hating my bank more every day because of its “We’ll screw you with a smile on our faces” attitude. I’m planning on closing the account and going to a local credit union instead. Credit unions are owned by their members, they have better loan rates, and they’re not-for profit. Supposedly, you can still get good customer service at a credit union. Sure can’t be any worse than the service at the big banks. 😦

    Comment by Miz Minka — Thursday, 10, September, 2009 @ 23:02 | Reply

  2. When I lived in Maine, I had an account at Coastal Bank. They have since been bought by Norway Savings Bank, and I still maintain my accounts with them. I have always had good service from them.

    Comment by George — Thursday, 10, September, 2009 @ 23:22 | Reply

  3. Hunt down a credit union, and explore how they work.

    IMHO, much better than a bank.

    Comment by Mongo — Friday, 11, September, 2009 @ 05:22 | Reply

  4. Credit union! I haven’t let a bank touch my money since 1988.

    Comment by Angry Professor — Friday, 11, September, 2009 @ 08:05 | Reply

  5. Honestly I’ve never had any touble with Key. I’ve heard people complain about their fees, but I’ve never experienced them, they’re always polite (at any branch I’ve been to) and Matt says they pay attention to security. Whatever you do, NOT 5th 3rd.

    Comment by Meagan — Friday, 11, September, 2009 @ 10:10 | Reply

  6. Third Federal. My parents used them for years. I have a savings account with them. They are a family run business. I like supporting the local businesses around here. The only down side to them is that they don’t have an ATM. For the ATM needs, I have a checking account with AmTrust which used to be Ohio Savings. Good Luck.

    Comment by Katie — Friday, 11, September, 2009 @ 18:56 | Reply

  7. Credit Union. No-brainer.

    Comment by The Old Man — Monday, 14, September, 2009 @ 07:41 | Reply

    • Great! Which one? Or is there just one, universal credit union, everywhere, that is listed in the phone book under “The Credit Union”? Because if there’s not, I’ll bet there might be some differences in policies and prices between them.

      Comment by williamthecoroner — Monday, 14, September, 2009 @ 08:53

  8. We have banked with Bank of Hugeness of the Land Mass Known as North America for 30 years. Through many owners and now a big ass government bail out. They are making amazing errors in their favor. We have called two days in a row on two “overdrafts” that are not overdrafts. If I have to call today, they lose our bidness as we say in Texas.

    Comment by jaye — Thursday, 17, September, 2009 @ 02:21 | Reply


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