A local mall is closing. Personally, I think it’d be a nice place for a horse farm, which is what it was before it was a mall, but that’s no never mind. Anyway, there’s a Sears store there, and they’re selling stuff from the store at fairly large discounts. A week ago Saturday, I went to the store and bought a mattress and box spring. A floor model, paid for it, arranged for delivery, and the delivery guys were going to come Friday. I took the day off, and they call to cancel the delivery.
So I call the home delivery number, and really regret that I don’t speak Hindi, because that’s what the person on the other end of the line speaks. After a couple of go rounds, “Jim” has me call the store, who send me right back to the call center. We dance this dance for a while, until I wise up and see “Mac the Manager” at the store. Mac speaks English. And he finds out that the mattess and box springs are at the warehouse, and will be delivered Monday (today)
No call from the home delivery people on Sunday night. I call this morning (again having taken a vacation day) and I find out from the delivery center that the mattress and box springs were delivered to my house in Sheffield Lake. Which would be peachy. Except my house is located in Shaker Heights. Which is in a different county. I don’t own a house in Sheffield Lake. So Sears went miles out of their way to deliver a mattress and box spring to the wrong address.
I begin to see why Sears is having trouble. Supposedly, I will recieve a new (at least a different) mattress and box spring to-morrow. I’m not holding my breath. If Larry, Moe, and Curly show up, I’ll be sure to get pictures. I also kind of wonder about the people in Sheffield Lake who now have my mattress and box spring. Did they think the bed fairy just came and left something under their pillow? I hope the delivery people put a pea under the mattress, but that’s probably too much to hope for.