Sometimes it is necessary. I have a recurring problem with my pharmacy. About four times a year, they short me on my prescriptions. And it is never the older, generic ones. No. It is always the priciest, newest one. When I run out, the insurance company refuses to authorize the refill, because it is “too early.”
Now, of course you do have to be careful with some drugs. They have a street value, people can use them to get high, or enhance athletic (or some other) performance. This isn’t one of those drugs. This one is for blood pressure, with no recreational use whatsoever.
So I called for a refill, and was told I could get six pills to “tide me over”. I went, picked it up, took it home, and there was ONE in it.
On trip two, I bring both bottles, and the pharmacy techs are quite resistant to changing anything-“Are you sure you have the right bottle?” Yes. “Sometimes people get confused with dosing, are you sure you’re taking it right?” Once a day, yes. “We gave you six pills yesterday…” You gave me one pill yesterday. “Oh, no the computer says it was six pills.” Here is the bottle with one pill in it, and the numeral 1 on the label. “You’ll have to talk to the pharmacist.”
I know the pills are disbursed by machine, and they’re counted by weight. Either the machine is off, or the staff are not using it properly. Personally, after doing this little fandango four times a year, I’m about ready to phone the County Auditor or the Board of Pharmacy–perhaps even the State Attorney General. Between the co-pay and the insurance reimbursement, that store is making good money from my business, and they are making crazy money if they manage to not give me a third of what I have paid for. Again, always the most expensive ones, and there is always a shortfall. I do not want to turn into a crank seeing conspiracies everywhere, but I’m getting suspicious.
The sad bit is, I am hostage to via insurance between this chain, and a mail-order chain run by the insurance company. Though the insurance company would allow me to get three months at a time via mail order, they will not authorize anything like that walk in. So, why don’t I do that? Because the mail-order place sent me drugs that I was not prescribed. Sometimes the stuff took three months to arrive, and then when I opened it, it turned out to be drugs I was not prescribed. When I tried to return them, I could not, because “It’s been too long to process a return, and the pharmacist will be happy to tell you that the drugs are still good.” I felt like I was in a Python skit. Yes, the drugs were still good. The pity of it was they were for conditions that I didn’t have. I felt like a bunch of Vikings would appear and start singing the SPAM song. In comparison, these folks are brilliant.
I would also like to go to the damn drugstore ONCE, get what I need and leave. But the solution is obvious. I’m going to get one of those little pill trays that pharmacists used to use on eBay, and count them myself before I leave the counter. OK–that means I will have gone over to the crank side, but how much do you want to bet I will still catch shortfalls.
This is new?
I read this article in the New York Times today. The Old Grey Lady may have “All the News that’s Fit to Print” but this isn’t news. I knew people who had this problem when I graduated from college in 1990.
Heavens, I was a full-time county employee and I was unable to obtain health insurance through my job for eighteen months. I’m no stranger to the “Pray you don’t get sick health plan.” I grant you, my case was highly unusual, and complicated by other full time county employees that were not doing their jobs.
In my case, we were not to be put on the county health plan for four months. The responsible individual didn’t do the work, and I had to wait until the next open enrollment period to get health insurance. I’m not sure how this person got away with it. I do know that when another employee with three children lost her child care there was a department-wide benefits fair, and the people from the main county offices came to correct all the deficiencies. But this was not unique. One year another long-term (61 year veteran of county service, not that I’m still angry or nothing) refused to give me my W-2 at tax time. I had to call the IRS for help.
(If you’ve never tried it, it is almost impossible to fill out a 1040 without a W-2 from your employer.)